FAQs
Frequently Asked Questions
Answers to the questions we hear most. If you do not find what you are looking for, get in touch and we will be happy to help.
General
About Working With Us
What services does inSpace Agency offer?
We offer six core services: Web Design, SEO, AEO / GEO, AI Automation, UI/UX Design, and Branding. Each service can be engaged independently or combined into a comprehensive digital strategy.
Where is inSpace Agency located?
We are based in Austin, TX and serve the greater Central Texas area including Austin, Leander, Cedar Park, Round Rock, Georgetown, Pflugerville, Kyle, Buda, San Marcos, Hutto, and Manor. We also work with clients remotely across the United States.
How do I get started with inSpace Agency?
Start by contacting us with details about your project. We will schedule a free discovery call to understand your goals, then provide a detailed proposal with scope, timeline, and investment. No obligation, no pressure.
What industries do you work with?
We work across industries including technology, healthcare, professional services, e-commerce, real estate, finance, and local service businesses. Our strategy-first approach means we adapt to the unique challenges and opportunities of every industry.
Web Design
Website Questions
How much does a custom website cost?
Custom websites typically start at $1,200 for smaller business sites and range to $25,000+ for complex web applications. Investment depends on scope, number of pages, custom functionality, and CMS requirements. We provide a detailed proposal after understanding your specific needs.
How long does it take to build a website?
A standard website typically takes 6 to 10 weeks from kickoff to launch. This includes discovery, design, development, content integration, and testing. More complex projects with custom functionality may take longer. We provide a detailed timeline during our discovery phase.
Do you use templates or build custom?
Every website we build is 100% custom. No templates, no page builders, no compromises. Custom design ensures your website truly represents your brand and is optimized for your specific goals and audience.
Will my website be mobile-friendly?
Absolutely. We build mobile-first, meaning the mobile experience is designed and developed first, then enhanced for larger screens. Your website will look and function beautifully on phones, tablets, laptops, and desktops.
Do you offer website maintenance?
Yes. We offer ongoing maintenance plans that include security updates, performance monitoring, content updates, and technical support. A well-maintained website is critical for security and continued SEO performance.
SEO, AEO & GEO
Search & AI Visibility Questions
How long does SEO take to show results?
SEO is a long-term strategy. Most businesses see measurable improvements within 3 to 6 months, with more significant results building over 6 to 12 months. The timeline depends on your current standing, competition level, and the scope of work. We set realistic expectations upfront.
What is AEO / GEO and do I need it?
AEO (Answer Engine Optimization) and GEO (Generative Engine Optimization) are two names for the same discipline — structuring your content so AI tools like ChatGPT, Google AI Overviews, Perplexity, and Gemini cite your business directly in their answers. As AI-driven search becomes the default for more users, AEO/GEO is becoming as essential as SEO. If your competitors are getting cited by AI and you are not, you are losing visibility where it increasingly matters most. Read our full AEO guide.
What is the difference between AEO and GEO?
Practically speaking, they are the same thing. AEO (Answer Engine Optimization) emphasizes being cited as the direct answer by AI tools like ChatGPT and Perplexity. GEO (Generative Engine Optimization) is a broader term for optimizing your presence in generative AI search outputs like Google AI Overviews. The strategies, techniques, and goals overlap almost entirely — content structure, schema markup, E-E-A-T signals — so we treat them as one unified discipline.
Which AI platforms does AEO / GEO cover?
Our AEO/GEO strategy targets all major AI search platforms: Google AI Overviews (the AI-generated summaries above traditional search results), ChatGPT with web browsing, Perplexity AI, Microsoft Copilot/Bing AI, and Google Gemini. The core signals — structured content, schema markup, and domain authority — improve visibility across all of them simultaneously.
Do you guarantee first-page rankings?
No ethical SEO provider can guarantee specific rankings — search algorithms consider hundreds of factors and change constantly. What we guarantee is proven methodology, transparent reporting, and a focus on driving real business results: qualified traffic and conversions.
What is included in your SEO services?
Our SEO services include technical SEO auditing and fixes, keyword research, content strategy, on-page optimization, local SEO, link building, AEO/GEO implementation, and monthly performance reporting with clear ROI metrics.
AI Automation
AI & Automation Questions
What kind of AI automation do you offer?
We implement AI solutions including chatbots and conversational AI, automated content workflows, AI-powered analytics and reporting, customer journey personalization, and AEO strategy for AI search visibility. Every solution is tailored to your business needs and integrated with your existing tools.
Is my business ready for AI automation?
If you have repetitive processes, customer service inquiries, content creation needs, or want to improve your AI search visibility, there is likely an AI solution that can help. We start with an assessment to identify the highest-impact opportunities for your specific business.
Will AI replace my team?
No. We design AI solutions that augment your team, not replace them. The goal is to automate repetitive tasks so your people can focus on high-value work that requires human judgment, creativity, and relationship building.
Process & Pricing
Process & Pricing Questions
What makes inSpace different from other agencies?
We combine a transparent, collaborative approach with nearly two decades of experience across design, development, marketing, and AI. We involve clients in every stage, provide clear timelines and deliverables, and communicate openly about progress. Our focus on innovation and quality, paired with deep technical expertise, sets us apart.
Do you work with clients outside of Austin?
Yes. While we are based in Austin, we serve clients across Texas, the United States, and internationally. We use video conferencing, collaborative tools, and flexible scheduling to work seamlessly with remote clients. We adapt our communication to each client's preferences.
Can I update my website myself?
Absolutely. We build websites with user-friendly content management systems. We provide training sessions and documentation so you can update content, publish blog posts, manage products, and modify images without coding knowledge. Support is always available if you need help.
What is your payment structure?
Payment terms depend on the project but typically involve an upfront deposit, milestone payments during development, and a final payment upon completion. We provide detailed invoices and discuss payment terms during the proposal stage. Transparency is a core value — no surprises.
How do you handle design revisions?
We gather feedback at each stage, iterate on designs, and ensure you are satisfied before moving forward. Standard packages include multiple revision rounds, and additional rounds can be arranged if needed. Your input shapes the final result.
Can you integrate third-party tools and services?
Yes. We have extensive experience integrating payment gateways, CRM systems, marketing platforms, analytics tools, social media feeds, booking systems, and more. API integration is a core capability across our web development and automation services.
How do you measure success?
We define and track key performance indicators including traffic growth, search rankings, conversion rates, lead generation, sales, and user engagement. KPIs are set during the strategy phase and monitored with analytics tools throughout the project and beyond.
Ready for Launch?
Let's chart your next mission
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