RWS
A rewards app that pays crews back for every fuel load
RWS serves private aviation. We built RWS Rewards, its loyalty app: every fuel load earns points that crews can track, download as statements and redeem for products from the phone.
Built to make RWS the FBO pilots choose.
Every gallon earns points redeemable for premium products, turning a routine fuel stop into a reason to come back.
- +30%fuel uplifts at RWS after launch
- 200+operators and pilots enrolled
- 5+ countriesnational and international crews earning points
The challenge
In private aviation, crews often choose where to refuel at the last minute. RWS wanted to give them a reason to come back, and a loyalty program only works if pilots can see their points and use them without calling anyone.
What we did
- 01
Every fuel load counts
Each refill shows up with its date, liters and the points it earned, so the balance is always clear and up to date.
- 02
Statements on demand
Crews and operators download the statement for any load straight from the app, without asking the office for it.
- 03
A catalog worth flying back for
Branded products with their price in points, a cart and redemption in a few taps, all in RWS's own look.
The system
RWS Rewards app
Loyalty app for RWS: every fuel load earns points, with downloadable statements, a rewards catalog and redemption from the phone.
Some of its modules
- Points per fuel load
- Downloadable statements
- Rewards catalog
- Cart & redemption
Advantages
- Gives crews a reason to come back
- Points and statements without calling the office
- Rewards in RWS's own brand
The result
RWS has its own loyalty channel in every pilot's pocket: points that add up with each refill, statements without paperwork and rewards that bring crews back.
More case studies
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